Central

Remote deployment and automation of IT tasks

Automate routine tasks and drive growth in your strategic business

Remote control
Simple, fast, anywhere support from any PC or Mac.

User management
Classify your users into groups, manage permissions, enable two-factor authentication and grant access to computers.

Computer Groups
Classify your computers based on location, permissions, or any other criteria you choose.

Anti-Virus Management
Protect your Central Premier computers from malware with one of the best solutions on the market.

Remote Deployment
Deploy GoTo hosts and configure installation packages on every machine in your IT environment.

Monitor your computers to make sure they're working properly
A complete view of the status of each GoTo host to detect critical issues and important updates.

Basic package

Each Central subscription includes features such as user and device management, deployment, file sharing, host preference sets, and more.

Security Add-on

Effectively protects you from online threats with the integration of tools like Bitdefender-based antivirus.

Automation Add-on

Customise reports on important metrics, manage your assets and analyse your inventory to see where all your devices stand. Proactively manage your endpoints with unique and powerful alerts, scripts and tools to save valuable time and resources.

Insight Add-on

Customise reports on important metrics, manage your assets and analyse your inventory to see where all your devices stand.

Remote Camera Sharing: Rescue Live Lens
Give support teams everything they need to see the world through the eyes of your customers and remote employees, without time-consuming downloads. When customers and remote employees need help at home, they don't want to deal with frustratingly long phone calls or downloading a mobile app, especially for one-off fixes. Live Lens removes these barriers to make it easier for customers and remote employees to use and easier for your support teams to guide fixes.

Camera sharing on a smartphone
Agents can remotely view an iPhone, Android or Windows camera to view and resolve issues via a live video feed.

No downloads
Rescue Live Lens is entirely browser-based. Customers and remote employees simply click to join a live video session without having to download a mobile app to their device.

Annotations
Support agents draw or place various annotations on the paused video stream to help explain the solution.

VoIP audio
Integrated audio facilitates communication while seamlessly resolving the problem.

Rescue Live Guide - co-browsing technology
Only Rescue Live Guide has the unique combination of features to help you create an effortless and trusted customer experience (CX). Rescue Live Guide removes the barriers that often come with co-browsing technology. You are no longer limited to co-browsing on your own website, and all customer-facing teams can use it throughout the customer journey.

Find all GoTo solutions on our QBS Software website.