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GoToAssist

SKU: GOTOASSI Categories: , , , ,

Fast, smooth and better remote support than ever before.
Keep your customers and employees moving with a better remote support experience for both agents and end users.

GoToAssist

Web Console
You can easily and quickly start a support session directly in the browser.

File Transfer
Send and receive files securely in a live or unattended support session.

Remote Diagnostics
Access customer system information, including hardware and software configuration, at a glance.

Multi-screen navigation
Easily move from one screen to another.

Multi-session support
Conduct up to 8 simultaneous remote support sessions per technician.

Slack integration
Offer your IT support service in a familiar environment that your employees already use.

Mobile Add-on

It's important to be able to support your customers wherever they are. Start supporting your mobile users with :

  • mobile chat
  • remote display
  • remote control
  • device info
  • unattended device access

Remote display is available on any Android (Android 6 and later) and iOS (iOS 11 and later) device. Unattended device access is only available on Android devices.

 

Find all GoTo solutions on our QBS Software website.